Last updated: [CONFIRMAR FECHA]
1. Who We Are
This Privacy Policy describes how Two Sides Solutions LLC, doing business as “Two Sides Print” (“we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit twosidesprint.com (the “Site”) or use our services.
2. Information We Collect
We collect the following categories of personal information:
Information you provide directly:
- Identifiers: name, email address, postal address, phone number, business name
- Account credentials (if you register)
- Order details, artwork files, design instructions
- Payment information (processed through our payment processor — we do not store full payment card data on our servers)
- Communications you send us (support requests, comments)
Information collected automatically:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages viewed, time on site, referring URL)
- Cookies and similar tracking technologies (see Section 7)
Information from third parties:
- Payment confirmations from payment processors
- Shipping status updates from carriers
- Analytics data from providers such as Google Analytics [CONFIRMAR servicios usados]
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders, including printing, shipping, and customer support
- Send order confirmations, proofs, shipping notifications, and service-related emails
- Detect and prevent fraud
- Comply with legal obligations (tax, accounting, recordkeeping)
- Improve our website, products, and services
- Send marketing communications, but only with your consent and with an unsubscribe option in every message
4. How We Share Your Information
We do not sell your personal information for money.
We share personal information only with:
- Service providers acting on our behalf (payment processors, shipping carriers, hosting providers, email and analytics services) under contractual confidentiality obligations
- Legal authorities when required by law, subpoena, or to protect our rights, property, or safety, or that of others
- Successor entities in the event of a merger, acquisition, or asset sale, with notice to you
[CONFIRMAR si usan herramientas de publicidad como Meta Pixel o Google Ads — en cuyo caso debe agregarse declaración de “sharing” para advertising bajo CCPA y un link “Do Not Sell or Share My Personal Information”]
5. Your Rights — California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended:
- Right to know what personal information we collect, use, share, or disclose
- Right to delete personal information we have collected from you, subject to legal exceptions (such as completing transactions and complying with legal obligations)
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (we do not sell personal information for money; if we share information for cross-context behavioral advertising, you may opt out)
- Right to limit the use and disclosure of sensitive personal information
- Right to non-discrimination for exercising any of these rights
To exercise any of these rights, contact us at support@2sidesolutions.com with the subject line “CCPA Request.” We will verify your identity before responding and will respond within 45 days as required by law.
You may also authorize an agent to submit a request on your behalf in accordance with CCPA requirements.
6. Your Rights — Other Jurisdictions
If you are a resident of Mexico, the European Union, the United Kingdom, or another jurisdiction with applicable data protection laws, you may have similar rights of access, rectification, deletion, objection, and portability. To exercise these rights, contact us at the address in Section 11.
7. Cookies and Tracking
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and (with your consent) for marketing purposes. You can control cookies through your browser settings or our cookie banner [CONFIRMAR si existe banner — recomiendo implementarlo].
We honor Global Privacy Control (GPC) signals as an opt-out request for the sale or sharing of personal information, as required by California law.
8. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including legal, tax, accounting, and recordkeeping requirements. Order and tax records are typically retained for at least seven years.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.
10. Children’s Privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. Under CCPA, as amended effective January 1, 2026, personal information from minors under 16 is classified as sensitive personal information and receives heightened protection. If you believe a minor has provided us with personal information, contact us and we will delete it.
11. Contact and Updates
To exercise your rights, ask questions, or submit a complaint:
Two Sides Solutions LLC
2830 Via Orange Way, Ste A
Spring Valley, CA 91978, USA
Email: support@2sidesolutions.com
Phone: +1-619-227-4353
We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a new “Last updated” date. We encourage you to review this policy periodically.